Privacy information
Information used by the website
Customer sign-in is handled by Firebase Authentication. Account access uses your SMS-verified mobile number and account identifier. Any customer can request quotations after SMS verification of their mobile number. Admin access is restricted to the two mobile numbers approved by OM STEEL. OM STEEL receives the material list, name, company details, site location, requested date, notes and documents that you submit through your customer account.
How enquiries are used
The trade desk uses your enquiry to prepare quotations and coordinate agreed orders and delivery. Approved administrators can review enquiries and share quotation, invoice and delivery updates. Public visitors and other customers cannot view your private enquiries or uploaded files. Both approved mobile accounts have administrative access to enquiries, quotations, invoices and order updates.
Storage and services
Customer enquiries and uploaded documents are stored in Cloud Firestore. The form keeps a temporary draft in your browser's session storage when you choose to save and track an enquiry. SMS verification is handled by Firebase Authentication. Google stores and processes phone numbers for authentication, spam and abuse prevention across Google services. Requesting an OTP gives consent to this processing and to receiving a sign-in SMS. WhatsApp and external document links are also subject to those providers' privacy practices.
Material assistant
The AI material assistant is public and does not require sign-in. If you ask it a question, your question and relevant public website information are sent to Google through Firebase AI Logic to generate an answer. The assistant does not receive private account enquiries, invoices or order records. Google reCAPTCHA Enterprise is used to protect assistant requests.
Your choices
You may contact the trade desk without creating an account. Only send documents relevant to your material requirement. Contact omtradelinkotl@gmail.com or +91 86907 08086 for questions, corrections or a request to remove your customer enquiry information.